This "Privacy Policy" is part of the Terms of Use for TrueAbility Inc. (“TrueAbility,” “us,” or “we”) available at and governs information collected through and its associated websites (collectively, the "Website"). This Privacy Policy covers the Website and is designed to assist You in understanding how we will use the information You provide when You use the Website, as well as how We will use other information that We collect based on that use. By using the Website, You consent to the information collection and use practices described in this Privacy Policy. Any capitalized terms not defined in this Privacy Policy are defined in the Terms of Use.

If You have questions or concerns regarding this Privacy Policy, You should contact us at P.O. BOX 526, San Antonio TX 78205, ATTN: Privacy Policy Help or

"Personal Information" means information that would allow a third party to learn your identity or contact You, including, for example, Your full name, address, telephone number, or email address.

Please read this Privacy Policy to learn more about the ways in which we collect, use and protect Your Personal Information. If we make any material changes to this Privacy Policy, we will notify You in accordance with the process described in the Terms of Use.

1. Disclosure of Personal Information

We do not sell or rent Your Personal Information to third parties for the purposes of marketing the products or services provided by those third parties to You. We may use other third parties to provide Web analytics on our site. When You sign up for Services provided by TrueAbility, we may share aggregate click data as necessary for the third party to provide that service. Although we may disclose aggregated information about the use of our Website, that information does not contain Personal Information. We may share Personal Information with our contractors and service providers solely for the purpose of maintaining, enhancing, or adding to the functionality of the Website. In the case of criminal investigations, including but not limited to fraud or alleged illegal activity, we may share Your Personal Information with law enforcement, government, and/or credit card issuing banks.

2. Information We Collect and How We Use That Information

Our basic registration forms require Users to provide contact information, including name, email address, and zip code. We use this information to contact You about the Services on our Website in which You have expressed interest.

If Your Personal Information changes, You may correct or update your information by logging into your account and clicking “Manage Profile.” If You wish to cancel your account, you can do so by sending an email to and requesting cancellation.

We will retain and use your information as set forth herein and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

3. Choice/Opt-out

When You register for our Website, we use Your email address to send You internal communications from TrueAbility, including requests from employers to complete an AbilityScreen, Website update or informational and service-related communications, including requests for feedback and important security updates. If You do not wish to receive email communications from TrueAbility, You may contact us at to have Your name removed from our distribution lists.

4. Internet Protocol Address

Like most websites, we collect Internet Protocol ("IP") address from all visitors to the Website. An IP address is a number that is automatically assigned to Your computer when You use the Internet. We use IP addresses to help diagnose problems with our server, administer our Website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the Website.

5. Use of "Cookies"

Like most websites, we may use cookies to enhance Your experience on our Website. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes. Use of cookies makes web-surfing easier by performing certain functions such as saving Your passwords and Your personal preferences regarding Your use of the particular website. We do link the information we store in cookies to any Personal Information You enter into Your account settings on the Website. This link is only used internally for Website usage tracking and for re-marketing TrueAbility’s product and services to you.

As the use of cookies is considered industry standard, Your browser is probably set to accept cookies. However, if You would prefer not to receive cookies, You can alter the configuration of Your browser to refuse cookies. If You choose to have Your browser refuse cookies, our Website may not function properly.

6. Security

TrueAbility has implemented and follows industry standard measures to protect against unauthorized access to and unlawful interception or processing of Personal Information. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect Your Personal Information, we cannot ensure or warranty the security of any such Personal Information.

7. Legal Disclaimer

We may disclose Your Personal Information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on TrueAbility. As such, we cannot ensure that Your Personal Information will not be disclosed to third parties. For example, we may be legally obligated to disclose information to the government or third parties under certain circumstances, or third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications.

Date Summary of Modifications
October 12, 2011 Original publication
July 22, 2013 Removed beta
July 31, 2014 Removed disclaimer warning related to beta service
October 6, 2014 Updated mailing address